EL ENCANTO RESTAURANTS’ mission is to enhance the lives of our guests, our employees and owners. We do this through superior quality food and beverages, fantastic customer service, sales growth, cost controls and we hope in treating our employees like family in a professional atmosphere.
We recognize that our employees are our most important resource and our success depends upon everyone working as a team with the same core values, thus ensuring an exceptional dining experience to every guest, every time.
Our Way of Doing Business
EL ENCANTO RESTAURANTS’ success depends on our people. Our restaurant can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We recognize that we are measured as much by the way in which we achieve our goals, as we are by the actual achievements themselves. We believe that a commitment to uncompromising values and integrity should always guide our decisions and actions as we pursue our goals. Following are the CORE VALUES that form the foundation of our measurement of success:
- We believe in honesty and TRUST. We work to build trust with others in each and every transaction and interaction. We recognize that honesty and trust form the bond that holds organizations and relationships together.
- We believe our continued success depends on TEAMWORK. We know that great achievements are only possible from helping and respecting each other.
- We believe in providing FANTASTIC SERVICE. Our goal is to provide the kind of unique and genuine sort of personal care and attention that our customers tell stories about.
- We believe in making our business financially viable through delivering a GREAT PRODUCT at a FAIR price.Every item we serve is something we are proud of and every price we charge for those items is well thought out and is designed to ensure we are able to provide quality, pay our staff fair wages, pay all of the restaurant’s expenses and earn a modest profit.
- We believe that good enough isn’t good enough. We never stop trying to do it better, no matter how good we are. We constantly strive to “raise the bar.”
- We believe in doing business in a PROFESSIONAL and orderly manner. We take great pride in having good systems, standardized procedures and being organized.
- We believe in the ongoing TRAINING and development of our people. We see it as a worthy investment in the future of the restaurant and as a way of enabling our people to achieve their potential in whatever they do.
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